• Annual Health Checks are an essential preventative health measure. Early detection of problems before they damage health provides better outcomes.

Heart & Lung examination with stethoscope	Throat examination	Otoscopic examination of ear canal

• Vaccinations are important to protect your pets against serious, life-threatening, infectious diseases. We recommend a triennial vaccination for dogs for Distemper, Hepatitis and Parvovirus.

  • Dogs should be vaccinated against Parvovirus, Distemper, Infectious Hepatitis and Canine Cough (Kennel Cough).

  • Cats should be vaccinated against Feline Enteritis, Feline Respiratory Disease (Cat Flu), and Chlamydia. Vaccination against Feline Aids is also available and should be discussed with your vet.

  • Rabbits should be vaccinated against Calicivirus.

  • Ferrets should be vaccinated against Distemper.

Vaccination

• Microchipping your pets provides a permanent, safe and affordable way of ensuring that your pets can find their way home if they ever become lost, escape or are stolen.

Microchip scan

• Nutritional advice and a broad range of quality diets are available to keep your pet healthy. Prescription diets are also available to help manage a variety of medical conditions such as kidney disease, bladder stones, obesity, pancreatitis, sensitive stomachs and skin problems.

Nutritional advice

• Routine dental checks are essential to prevent teeth and gum disease as well as heart disease. Dental hygiene advice is available to help prevent dental disease along with many products to help keep your pet's teeth in good order.

Checking Teeth	Dental scale & polish

• A Weight Loss Program, “Oxley Highway Heavyweights” is in place to assist with pets requiring a personalised program. Our highly trained nursing staff will guide you through this process and provide ongoing support.

Weighing 'Nova'

• A Mature-Aged Care Program is available for pets over 8 years of age to assist in the early detection of problems in older pets eg Kidney Disease, Diabetes, Cushings Disease etc.

Advice on mature-age care	Eye drops for 'Lulu'

• Other Preventative Health Care services include Heartworm prevention, expert advice on flea and tick control, worming schedules, blood screening – all to ensure your pet remains healthy.

Product Range	Advice on flea & tick prevention

• Hospitalisation is provided in a climate-controlled environment for maximum comfort and minimum stress. Strict protocols are in place for the careful monitoring of your pet's health and comfort and an on-site, resident vet provides for that extra care often required throughout the night. Visitors to our hospital are always welcome.

Hospital	Hospital
Monitoring hospital patient	Monitoring hospital patients

• A large outdoor area is available for walking your pet while in hospital. 3 outdoor kennels are also available for extra care and comfort.

Outdoor exercise area	Outdoor waiting area

• A completely separate, climate-controlled Isolation Room with strict protocols in place is provided for those animals with infectious diseases.

• An extensive in-house Pharmacy is available for immediate dispensing of necessary medications.

In-House Pharmacy

• A broad range of surgical procedures are performed ranging from routine desexings, lump removals to more complicated procedures such as fracture repairs and knee reconstructions.

• A Pre-Anaesthetic Health Check is performed to determine the health of the heart and lungs prior to all anaesthetics. A Pre-Anaesthetic Blood Test will also be offered which helps to assess the health of your pet's liver and kidneys as well as pointing to other potential problems. Preventative measures can then be put in place to improve the safety of the anaesthetic required. Blood testing can also be the first indicator that a problem is developing and allows preventative measures to be put in place (eg a special diet).

• The latest anaesthetics are used and are chosen on the basis of the checks carried out, the age and breed of your pet, and the procedure to be performed.

• Excellent anaesthetic regimes are in place with continuous monitoring of all anaesthetised animals.

• Pain relief is provided to all surgical cases to increase the level of comfort. The heated, hydraulic operating table also ensures maximum patient care.

• The highest quality sutures and implants are used – individually packed and sterilised. Aseptic techniques are strictly adhered to – instruments are autoclaved and each individual surgery has its own pack.

• Radiology services include an X-ray machine providing high quality radiographs developed on-site allowing for immediate action on a broad range of conditions ranging from fractures to tumours, enlarged hearts, hernias and foreign bodies.

Preparing for an X-ray	X-ray
Examining an X-ray	Examining X-rays

• Ultrasound is available to provide a clearer image of abdominal areas including pregnancy assessments, tumours, bleeding etc.

Ultrasound in progress

• An In-House Laboratory is available and includes the following:-

  • A blood analysing machine that allows the immediate, complete analysis of blood and other samples for haematology, biochemistry, parasites and hormone levels. This machine also performs detailed urine analysis to enable the early detection of renal disease. This allows for the treatment of your pet to begin immediately after analysis. It also provides the ability to perform pre-anaesthetic blood tests to ensure your pet is healthy enough to undergo a general anaesthetic. Accredited pathology laboratories are on hand if further testing is required.

  Blood Analysing Machine

  • A microscope and centrifuge as well as diagnostic staining are available to assist in the assessment of diseases or illnesses. Appropriate treatment can then be promptly administered.

  Examination using the Microscope

  • Tonometry is available to measure pressure inside the eye enabling the early diagnosis and treatment of glaucoma – a disease which leads to blindness if left untreated

  • Other In-House tests are available to identify Heartworm, Parvovirus in dogs, Feline Aids, worm burdens and complete urine analysis.

• Specialist Referrals are recommended for certain cases and we have no hesitation in using some of Australia 's best referral hospitals and veterinarians.

• An ultrasonic descaler and polisher are used to remove tartar and polish the tooth surface under a general anaesthetic to ensure no infections develop.

• Teeth extractions are performed when necessary.

Tooth extraction

We provide the following additional services:-

• 24 hour emergency service

• Chemotherapy

• Artificial Insemination

• Home visits

• Pet Drop Off Service – drop off your pet on the way to work and pick up on the way home

• Puppy Preschool

Puppies ready for Puppy Preschool

• Behavioural Management Advice

• Charity work for Port Macquarie Animal Welfare Service (PMAWS) and FAWNA